bills
Published 14 Jan 2025
2 min read
Over 3m households owed £544m in council tax refunds
Over three million households in the UK are owed a whopping £544m in council tax refunds, a new investigation by the Sun has found.
Published: 14 January 2025
That’s an average refund of around £178, but some lucky folks could be in line for as much as £3,659. Imagine what you could do with that!
What’s happening?
The data comes from a freedom-of-information request sent to all 349 local authorities in England, Scotland and Wales.
It turns out that Edinburgh City Council holds the largest amount, with £23.4m sitting unclaimed.
Other councils with large sums include:
- Glasgow – £17.5m
- Hammersmith and Fulham – £15.9m
- Newham, Lambeth, Lewisham, Wandsworth, Liverpool, Camden, Kensington and Chelsea – all over £8.8m
On the flip side, Hyndburn has no council tax credit at all. Some councils, like Orkney Islands and Midlothian, hold less than £32,000.
It’s a mixed bag out there.
Why are people overpaying?
Many people have found themselves overpaying council tax, and it’s often due to:
- Moving house – you might end up paying for months you won’t be living there.
- Changes in your property’s council tax band – if it lowers, you’re owed a refund for the overpayment.
- Forgetting to cancel your direct debit after moving out – this can lead to even more overpayments.
How to claim your refund
Claiming your refund isn't as complicated as it sounds.
Most local authorities have online claim forms – find your local council's site.
If online forms aren’t your thing, you can always reach out directly via phone or email.
Michelle is a qualified journalist who spent over seven years writing for her local online newspaper. Having grown up in some of the North West’s most deprived areas, she has a first-hand and empathetic understanding of what it means to face serious money worries. With a strong interest in mental health issues, she is a keen advocate of boosting the accessibility of financial wellness services.
Published: 14 January 2025
The information in this post was correct at the time of publishing. Please check when it was written, as information can go out of date over time.
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