Get debt advice
All our advice is confidential, practical and impartial. We’ll help you find the right solution to becoming debt free.
Checking won’t harm your credit score
If we are unable to help you with all of your debts, or for further information and support to help you with your money troubles, please visit MoneyHelper.
Our debt advice
To make sure you’ve come to the right place, we’ll start by asking a few questions about your situation. If we think we can help with money guidance or debt advice, we’ll:
get a full picture of your situation
look at your income and living expenses
recommend the best way forward
Budgeting
let us do the work – we’ll create a budget
you can stick to
Advice
use our Solution Finder or
call us on 0161 518 8285
We've helped 1,000,000+ people deal with their debt
FAQs
Our debt advice is free but that doesn’t affect how good it is. And don’t just take our word for it, see what our customers say.
How you access our advice is down to you – our friendly advisers can chat to you over the phone or you can go through the entire process online. Whichever you prefer, we’ll only make a recommendation once we’re happy it’s what’s best for your individual situation.
If you prefer to speak to us, you can be sure you’ll be dealing with someone who is patient and non-judgemental. When choosing new recruits to the Money Wellness team, we look for warmth and a drive to help others.
Our advisers understand that everyone faces their own challenges and anyone can experience financial difficulties. We get to know the person behind the money worries. We consider your long-term financial wellbeing, as well as your immediate concerns.
Whether you need budgeting help or a formal debt solution, we’ll be by your side for as long as you want.
After getting to grips with your situation, we may recommend a debt solution. Some solutions are free. Others have a fee. We’ll make sure you’re aware of any costs up front.
When you come to us for debt advice, we’ll ask you a few questions so that we understand your situation and what you’re looking for.
If we think we can help with money guidance or debt advice, we’ll dig a little deeper. Once we’ve really got to know you and the challenges you face, we’ll run through your income, living expenses and debts.
Once we have all of this information, we’ll be able to recommend the best way forward for you.
Who should get debt advice?
If you can’t keep up with your bills and debt repayments, you should seriously consider getting debt advice.
If you’re experiencing money issues, it’s best to get debt advice as soon as possible. The earlier you get help, the easier it will be to get back on track.
Is debt advice from Money Wellness impartial?
All the advice offered by Money Wellness is completely independent. We can talk you through all the options available to help you deal with your debt. It’s our job to find the best solution for your individual situation.
What information will I need when I get debt advice?
When you get debt advice, you will probably be asked about your income, living expense and debt. It’s a good idea to have this information to hand when you call us or start your online journey.
Documents that may be useful include:
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wage slips
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benefit award letters
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household bills e.g. electricity, gas, water and council tax
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statements from creditors
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letters from bailiffs
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bank statements
We offer a range of support if you’re struggling with debt.
We can:
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provide emergency bailiff support
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help with budgeting
There are also debt solutions, such as:
Don’t worry. With your agreement, we can carry out a soft credit search. This will show all your creditor information, such as who you owe and how much you owe. A soft search doesn’t impact your credit score.
There's a way forward
No matter how worried you are, we can help. So get in touch if you’re struggling with any of these
Credit Cards
Payday Loans
Overdrafts
Store Cards
Rent and Council Tax
Utilities
More guides on debt advice
Here are some useful guides to help you manage your money better:
Debt advice
Types of debt
There are many forms of debt such as buy now pay later, mortgages, credit cards, energy arrears and benefit overpayments.
Debt advice
Dealing with debt
If you’re struggling to stay on top of your debt, it’s a good idea to get advice before the problem gets worse. The best way to deal with your debt will depend on your situation.
Debt advice
Debt collection
If you miss debt repayments, your creditors are likely to start taking steps to collect what you owe.
Debt advice
Getting debt advice from Money Wellness
It can be difficult talking about money. But if you’re struggling to cover all your costs, it’s not a good idea to bury your head in the sand.
Debt advice
Money and mental health
Poor mental health and money worries can become a vicious cycle. When you’re struggling with your mental health, you may find it more difficult to earn and manage money. And equally, worrying about money can have a negative impact on your mental health.
Debt advice
How can I improve my credit score?
A poor credit score can affect your life in several ways. You may find it more difficult – and/or more expensive – to get a mortgage, buy a car or even take out a mobile phone contract.
Debt advice
Getting financial help & advice
There might be times in your life when deciding what you should do with your money isn’t easy. There are so many financial products out there, it can be difficult to get your head round what’s best for you.
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