Money Wellness

cost of living

Published 14 Mar 2025

2 min read

£65m of cost-of-living support still unclaimed

Millions of pounds worth of cost-of-living support from the government is yet to be claimed.

£65m of cost-of-living support still unclaimed
James Glynn - Money Wellness

Written by: James Glynn

Senior financial content writer

Published: 14 March 2025

The household support fund (HSF) was set up in 2021 to help people cope with rising living costs, with money being distributed to local councils, who then decide how best to help people in their area.

But according to figures obtained by Creditspring, £65.2m worth of funding is still available - even though the 31 March deadline is fast approaching.

Data obtained through freedom of information requests to councils in England showed that more than 20 councils have more than £1m of funding left.

Topping the list is Surrey County Council, which has £3.5m of HSF money available.

This is followed by:

  • Norfolk County Council - £3.3m
  • Staffordshire County Council - £2.6m
  • Essex County Council - £2.5m
  • Hull City Council - £2.3m
  • Worcestershire County Council - £2.2m
  • Wiltshire Council - £1.7m
  • Cumberland Council - £1.7m
  • City of Wolverhampton Council - £1.7m
  • Rotherham Metropolitan Borough Council - £1.6m

“It’s been another punishing winter for household finances,” said Neil Kadagathur, chief executive of Creditspring.

“Schemes such as the HSF can provide a lifeline for those struggling to afford rising bills, but with millions left unclaimed, it is clear that vulnerable people are missing out on much-needed support.”

Who can get help?

The HSF supports those who are vulnerable or can't afford essential living costs, such as:

  • energy and water bills
  • food and groceries
  • rent or mortgage payments
  • clothing
  • household appliances 

Local councils set their own criteria, but generally, you may be eligible if: 

  • you’re on benefits or have a low income
  • you’re a pensioner facing fuel poverty
  • you’re disabled and need extra support
  • you have young children or vulnerable dependents 

What help can you get? 

The support is typically provided as cash or vouchers, but councils can also use the fund to help with: 

  • school uniforms
  • key appliances
  • cookery classes
  • energy efficiency improvements in homes 

How to apply for HSF 

You have until 31 March to apply for an HSF payment, so contact your local council to see if you’re eligible for support.

It’s also well worth checking to see what other support you might be eligible for.

Use our benefits calculator or get in touch to find out what you could claim.

James Glynn - Money Wellness

Written by: James Glynn

Senior financial content writer

James has spent almost 20 years writing news articles, guides and features, with a strong focus on the legal and financial services sectors.

Published: 14 March 2025

The information in this post was correct at the time of publishing. Please check when it was written, as information can go out of date over time.

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James Glynn - Money Wellness

Written by: James Glynn

Senior financial content writer

Published: 14 March 2025

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