Money Wellness
Illustrated image of a food parcel. One in five people claiming universal credit had to use a food bank in the last year. Find out about food banks and how to access support if you need it
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calendar icon04 Sep 2024

Universal credit food struggles

Nearly half of those on universal credit have faced moments in the past month when they couldn't afford food, according to a new survey.

The findings from Trussell Trust show that many people receiving universal credit have run out of food, and millions have had to turn to food banks for help.

Universal credit is intended to act as a safety net against poverty. But the payments from the Department for Work and Pensions (DWP) are insufficient for a basic living, according to the food bank charity.

Around 48% of universal credit recipients were unable to purchase food at some point last month.

And a significant portion of those surveyed, one in five (22%), has had to resort to food banks in the past year. This situation highlights the struggles people face, as just over two-fifths (46%) are either falling behind on their bills and credit commitments or find it a constant battle to keep up with their financial obligations.

Trussell Trust's chief executive, Emma Revie, that “these statistics paint a grim picture of poverty in the UK.” She added that the shortcomings of universal credit are pushing people towards food banks because they simply cannot afford enough food. And stressed that these findings clearly indicate the urgent need for change, as people cannot continue waiting for an economic recovery to improve their circumstances.

What is a food bank?

Foodbanks provide non-perishable food to people in crisis. They operate by receiving donations of food from various sources, such as:

  • Supermarkets and grocery stores
  • Restaurants and cafes
  • Farmers and food producers
  • Individual donors like you and me

Once the food is collected, volunteers at the food bank sort and package it into boxes or bags, ready to be distributed to those in need. Some food banks also offer additional support services, such as cooking classes or advice on budgeting and nutrition.

Who can go to a food bank?

Food banks aren’t means-tested. Anyone in need can go to a food bank for help. But you usually need a voucher from an authorised referrer first. Authorised referrers include:

  • GPs
  • Health visitors
  • Social services
  • Your child’s school
  • Children’s centres
  • Housing support officers
  • Local charities
  • The police
  • Citizens Advice

A few food banks, especially those run by churches, may allow you to visit without a referral. It's worth contacting them directly to find out.

What will I get from a food bank?

When you visit a food bank, you'll find a variety of food items that can help feed you and your family. The exact contents may vary depending on the donations received, but generally, you can expect to find:

  • Non-perishable items: Canned goods, rice, pasta, cereals, and shelf-stable milk are common staples in food banks.
  • Fresh produce: Many food banks strive to provide fresh fruits and vegetables to promote a balanced diet.
  • Bread and bakery items: Surplus bread, rolls, and pastries from local bakeries often find their way to food banks.
  • Dairy products: When available, food banks may offer milk, cheese, and yogurt.
  • Proteins: Canned meats, beans, and peanut butter are excellent sources of protein commonly found in food banks.

In addition to food, some food banks may also provide essential non-food items, such as toiletries, baby products, and household cleaning supplies.

Financial support

Food banks are a short-term solution. If you find yourself needing to use a food bank frequently, it’s probably best to get free benefit maximisation or debt advice.

Avatar of Caroline Chell

Caroline Chell

Caroline has worked in financial communications for more than 10 years, writing content on subjects such as pensions, mortgages, loans and credit cards, as well as stockbroking and investment advice.

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