Where to turn for help once the Household Support Fund ends

Millions of households have been relying on the Household Support Fund since 2021 to help cover essential costs like food, energy, and rent. But with the scheme coming to an end in March, many people are wondering how they’ll manage rising bills.

The government launched the fund in 2021 to provide financial help to low-income households. Since then, it’s been extended several times, with over £2.5 billion given out through local councils in cash and vouchers. But now, with no further extensions planned, people will need to find alternative sources of support.

And with the cost of living still climbing—including energy, water, council tax, broadband, and mobile bills all increasing from April 1—knowing where to turn for help is more important than ever.

The good news? There are still plenty of ways to get financial support. Here are some options to check out.

Check what you’re entitled to

More than £23 billion in benefits went unclaimed last year. Many people assume they won’t qualify for help because they have a job, but that’s not always true. Whether you’re working, unemployed, or unable to work, you could still be eligible.

Use our free online benefit calculator to see if you’re missing out. Last year, we helped households over 20,000 households claim an extra £250 per month on average—that’s £3,000 a year!

Cut your council tax bill

If you’re on a low income or claiming benefits, you might be able to reduce your council tax by up to 100%. Homeowners and renters can apply, but the exact rules depend on your local council. Speak to them to see what’s available and if you qualify.

Extra help with rent

If you receive housing benefits or the housing element of universal credit and are behind on rent, you might be able to get a discretionary housing payment (DHP). These can also cover one-off costs such as a rent deposit, rent in advance, or moving expenses. Local councils set their own rules, so check what’s available in your area.

Budgeting loans & advances

A budgeting loan or advance is a short-term, interest-free loan used to pay for essential items like furniture, rent, or travel. It’s available to anyone receiving certain benefits, like universal credit, income support, or pension credit, and is repaid through automatic deductions from their benefits.

Free school meals & Healthy Start vouchers

If you have children, check if they qualify for free school meals, which could save you around £480 a year per child. Pregnant women and children under four can also get up to £4.25 a week in Healthy Start vouchers to help with milk, fruit, and vitamins. And you might also be entitled to a £500 one-off payment from the Sure Start Maternity Grantdisc if you’re having your first baby or expecting twins or more. You don’t need to pay the grant back either.

Local hardship funds

Many councils have hardship funds to help residents in crisis, which are different to the Household Support Fund. You probably won’t be offered cash, but you might get vouchers to help with food, energy, and other essentials. Check your council’s website to see if you can apply.

Food banks & pantries

If you’re struggling to put food on the table, food banks and community pantries can help. Groups like The Trussell Trust and the Independent Food Aid Network offer emergency food supplies, toiletries and baby items. You’ll usually need a referral from a GP, social worker or child’s school.

Charity grants

Turn2Us, Glasspool and other charities provide non-repayable grants to help cover essential household items like cookers, fridges, and school supplies. Some grants range from £100 to £1,000, depending on need. The grants you qualify for will depend on your circumstances.

Energy bill support

If you’re struggling with energy costs, there are several ways to get help. The Warm Home Discount knocks £150 off electricity bills for eligible households. You can also get extra energy support from the Priority Services Register if you’re a pensioner, disabled or have young children.

Many energy providers also have hardship grants or temporary credit options for those who can’t afford to top up their meter. If you’re struggling, it’s always worth contacting your provider to see what help they offer.

Lower water bills

Most water companies have social tariffs that cut bills by up to 50% for low-income households. The WaterSure scheme also caps bills for families with medical conditions or a certain number of school-age children. Contact your water provider to check if you qualify.

Cheaper broadband & phone deals

If you’re on a low income or benefits, many big broadband providers like BT, Virgin Media, and Sky offer special social tariffs starting from £10-£20 a month. These work just like normal broadband packages but cost a lot less and could save you hundreds each year. Find out more about broadband and mobile phone social tariffs here.

Jobcentre Plus support

Jobcentre Plus offers free job-seeking support, interview coaching, and help with benefits applications. They also provide emergency budgeting loans to help cover unexpected costs.

You’re not alone

Money worries can be overwhelming, but you don’t have to face them alone. If you’re struggling to keep up with bills, speak to us and we can help you get back on track.