Consumer help
Guides and help from avoiding scams to claiming flight compensation.
Guides
Delayed or cancelled flight? Find out your refund rights
A guide to your rights if your flight is delayed or cancelled
Where to do your banking if your local bank shuts down
Local bank branch closing? Find out where to withdraw cash, talk to someone from your bank, manage your payments and deposit cheques.
How to outsmart online scammers
How do you spot a scam and what should you do if you think you’ve been conned?
Energy scams - how to avoid getting tricked
As gas and electricity bills soar, the number of energy scams has also rocketed.
Money Wellness blogs
bills
04 Oct 2024
Water complaints surge to highest level in nearly a decade
29% of customer complaints unresolved
bills
04 Oct 2024
70% rise in social housing rent arrears
With social housing rent arrears on the rise, find out what to do if you're behind on payments
bills
01 Oct 2024
Nearly half of households to ration energy use this winter as bills soar
10 tips on staying warm
bills
01 Oct 2024
Energy bills expected to fall in January
Energy bills will rise by 10% from today but are predicted to start falling from January
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