Money Wellness
person on the phone to an adviser

Consumer help

Guides and help from avoiding scams to claiming flight compensation.

Guides

Delayed or cancelled flight? Find out your refund rights

A guide to your rights if your flight is delayed or cancelled

Where to do your banking if your local bank shuts down

Local bank branch closing? Find out where to withdraw cash, talk to someone from your bank, manage your payments and deposit cheques.

How to outsmart online scammers

How do you spot a scam and what should you do if you think you’ve been conned?

Energy scams - how to avoid getting tricked

As gas and electricity bills soar, the number of energy scams has also rocketed.

Money Wellness blogs

An illustration of a man sitting on the coach, talking on his phone in front of him.
bills

15 Oct 2024

EE billing blunder

Unexpected call charges

Illustrated image of a couple with a piggy bank. Find yourself broke long before payday? Emergency money and help. Find out what help is available if you run out of money before payday
bills

14 Oct 2024

Find yourself broke long before payday?

What emergency help is available?

Illustration high water bill
bills

04 Oct 2024

Illustrated image of bills. With social housing rent arrears on the rise, find out what to do if you're behind on payments
bills

04 Oct 2024

70% rise in social housing rent arrears

With social housing rent arrears on the rise, find out what to do if you're behind on payments

Image of someone changing their thermostat. Energy bills expected to fall in January
bills

01 Oct 2024

Energy bills expected to fall in January

Energy bills will rise by 10% from today but are predicted to start falling from January

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