Consumer help
Guides and help from avoiding scams to claiming flight compensation.
Guides
Delayed or cancelled flight? Find out your refund rights
A guide to your rights if your flight is delayed or cancelled
Where to do your banking if your local bank shuts down
Local bank branch closing? Find out where to withdraw cash, talk to someone from your bank, manage your payments and deposit cheques.
How to outsmart online scammers
How do you spot a scam and what should you do if you think you’ve been conned?
Energy scams - how to avoid getting tricked
As gas and electricity bills soar, the number of energy scams has also rocketed.
Money Wellness blogs
bills
20 Nov 2024
E.ON to compensate 100,000 customers for billing error
Customers will get £14.5m in damages
bills
20 Nov 2024
Energy suppliers promise to support struggling households
£3.7bn of debt is owed to energy suppliers
bills
18 Nov 2024
Are energy bills set to rise again?
Experts predict the energy price cap will rise in January. Find out what it means for bills
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