Cost of living help

Financial support and money-saving tips to help with the cost of living.

Financial support and money-saving tips to help with the cost of living.

Food bank

Food bank support

Find out how to access support from your local food bank.

Ladies reviewing paperwork

Government cost-of-living help in Wales, Scotland and Northern Ireland

If you live in Wales, Scotland or Northern Ireland and you’re struggling with the rising cost of living, you may be able to get government help.

Piggy bank on radiator

Grants & benefits to help pay energy bills

Find out what help’s available if you’re struggling to pay your energy bills and details of grants and loans to make your home more energy efficient.

ticket in meter

What to do if your energy supplier is trying to move you to prepayment

A guide on the steps you can take to try and prevent your energy supplier from moving you to prepayment.

sink water tap running.webp

WaterSure – get help with your water bill

Find out if you're eligible for capped water bills under the WaterSure scheme.

Money Wellness blogs

An illustration of a young woman sitting on the sofa, wrapped in a blanket because of the cold weather.

21 Jan 2025

£4m handed out in cold weather payments already this year

Plus tips on staying warm

An illustration of a homeless man sleeping on the pavement in just his clothes.

20 Jan 2025

Funding for rough sleepers tripled

Government pledges support

An illustration of a diverse group of children holding hands.

20 Jan 2025

Holiday activities and food programme gets funding for another year

£200m scheme for vulnerable kids extended

Thousands of low-income households to be given free air fryers. North Lincolnshire Council to give away 6,000 air fryers

20 Jan 2025

Thousands of low-income households to be given free air fryers

Find out if you qualify

Households struggling with energy bills encouraged to contact council

17 Jan 2025

Households struggling with energy bills encouraged to contact council

Pensions minister says help is available.

Households setting budgets ahead of possible bill hikes

17 Jan 2025

Households setting budgets ahead of possible bill hikes

43% believe bills will go up in 2025.

Inflation remains major worry for families in 2025

16 Jan 2025

Inflation remains major worry for families in 2025

Rate of price increases slowed to 2.5% in December.

Bank of Mum and Dad helping with day-to-day expenses

16 Jan 2025

Bank of Mum and Dad helping with day-to-day expenses

1 in 5 adults would take out a loan without parental help.

An illustration of a piggy bank with five gold coins.

15 Jan 2025

Most people still feeling cost-of-living pinch

How people are managing rising costs

Average Customer Rating:

4.9/5

Independent Service Rating based on 10686 verified reviews. Read all reviews

Debt management

I am very grateful for the help and support I received, I managed to get things sorted out, no judgement

Trusted Customer - 21 Jan 2025

Excellent service

Absolute gem, Alot of people in this country are in same boat or worse off, and don't know about your amazing service. Defo would recommend Thank you for all your work.

Trusted Customer - 21 Jan 2025

Very good an helpful

Trusted Customer - 21 Jan 2025

Nicole was wonderful

Absolutely superb, Nicole helped me above and beyond. I cannot express how much better just having a conversation with her made me feel. I have put this off for so long & have had the worst kind of anxiety. Literally just talking to someone who understood my situation made me feel so much better. I cannot thank her enough just for that alone. First class service

Cindy - 21 Jan 2025

Stuart - 21 Jan 2025

Great customer service

Trusted Customer - 21 Jan 2025

Really fast, really helpful and changed my life. Very easy and helpful all the way through.

Paul - 21 Jan 2025

Smooth, helpful and friendly

Amanda - 21 Jan 2025

Just the best people

They explain every process of my situation and didn't judge me I regularly got notified how things were going and thanks to them I was approved .couldn't fault at all marvelous people

Anthony - 21 Jan 2025

Thanks for help with my dro

Trusted Customer - 21 Jan 2025

Good advice friendly staff very knowledgeable

Trusted Customer - 20 Jan 2025

Trusted Customer - 20 Jan 2025

Trusted Customer - 20 Jan 2025

Excellent service start to end

Helen - 20 Jan 2025

Great service would 100% recommend

The person I spoke to was very helpful and non judgemental which was great, they explained everything very clearly

Georgina - 20 Jan 2025

Trusted Customer - 16 Jan 2025

Recommend. Improvements on reassessing already completed sects is needed.

The process is straightforward. However once you finish a section of the application you cannot go back to make changes, therefore you can miss out adding vital information. I have completed the forms but need to make changes and add information which I am unable to do at present. once finished I am awaiting for someone to contact me on the next steps

Trusted Customer - 20 Jan 2025

Great staff very helpful

Great staff good support throughout I'm super grateful.

Helen Ann - 20 Jan 2025

Fantastic service, very helpful

Trusted Customer - 20 Jan 2025

Excellent service

Excellent service, knew their stuff, made you feel at ease in a stressful situation, would highly recommend

Trusted Customer - 20 Jan 2025