Consumer help
Guides and help from avoiding scams to claiming flight compensation.
Guides
Delayed or cancelled flight? Find out your refund rights
A guide to your rights if your flight is delayed or cancelled
Where to do your banking if your local bank shuts down
Local bank branch closing? Find out where to withdraw cash, talk to someone from your bank, manage your payments and deposit cheques.
How to outsmart online scammers
How do you spot a scam and what should you do if you think you’ve been conned?
Energy scams - how to avoid getting tricked
As gas and electricity bills soar, the number of energy scams has also rocketed.
Money Wellness blogs
bills
20 Jan 2025
11 ways to offset mid-contract mobile price rises
Ways to help reduce your bills
bills
15 Jan 2025
Mobile and broadband prices set to soar from April
Find out how much your bills will increase
bills
14 Jan 2025
The future of the BBC licence fee
Has the licence fee had its day?
bills
14 Jan 2025
Over 3m households owed £544m in council tax refunds
See if you’re owed money.
bills
13 Jan 2025
FOI request reveals where the biggest council tax debts are
Plus, what happens if you don’t pay?
bills
13 Jan 2025
Monday 13 January – brace for festive credit card bills
Practical tips for paying off credit card debt
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