Money Wellness
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Consumer help

Guides and help from avoiding scams to claiming flight compensation.

Guides

Delayed or cancelled flight? Find out your refund rights

A guide to your rights if your flight is delayed or cancelled

Where to do your banking if your local bank shuts down

Local bank branch closing? Find out where to withdraw cash, talk to someone from your bank, manage your payments and deposit cheques.

How to outsmart online scammers

How do you spot a scam and what should you do if you think you’ve been conned?

Energy scams - how to avoid getting tricked

As gas and electricity bills soar, the number of energy scams has also rocketed.

Money Wellness blogs

11 ways to offset mid-contract mobile price rises. Broadband and mobile bills to rise from April. Inflation linked price rises and 'pounds and pence' contract increases. Social tariffs. National Databank for mobile phones
bills

20 Jan 2025

Illustrated image of a mobile phone with a bill coming out of it. Mobile and broadband prices set to soar from April. Amount bills will increase from April under new Ofcom rules
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15 Jan 2025

Mobile and broadband prices set to soar from April

Find out how much your bills will increase

An illustration of a couple sat on the sofa watching television.
bills

14 Jan 2025

The future of the BBC licence fee

Has the licence fee had its day?

An illustration of someone going to pay an outstanding council tax bill online using a tablet.
bills

13 Jan 2025

Illustrated image of someone sat on a credit card looking at bills. Monday 13 January – brace for festive credit card bills, 6 practical tips for paying off credit card debt
bills

13 Jan 2025

Monday 13 January – brace for festive credit card bills

Practical tips for paying off credit card debt

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