Consumer help
Guides and help from avoiding scams to claiming flight compensation.
Guides
Delayed or cancelled flight? Find out your refund rights
A guide to your rights if your flight is delayed or cancelled
Where to do your banking if your local bank shuts down
Local bank branch closing? Find out where to withdraw cash, talk to someone from your bank, manage your payments and deposit cheques.
How to outsmart online scammers
How do you spot a scam and what should you do if you think you’ve been conned?
Energy scams - how to avoid getting tricked
As gas and electricity bills soar, the number of energy scams has also rocketed.
Money Wellness blogs
bills
20 Feb 2025
Ofgem’s plans for ‘low or no standing charge’ energy tariff
The announcement comes as energy debt reaches a record high
bills
19 Feb 2025
Energy bills expected to rise by £85 a year
The energy price cap is forecast to increase by 5% from April
bills
17 Feb 2025
Council tax bill crush Britain’s poorest – just like poll tax
Find out why council tax rises hurt low income households the most
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