Bills

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Hundreds of thousands of families to make big energy savings under new scheme

A new scheme is set to save 300,000 families up to £400 a year on their energy bills.

Image of a card being put into a prepayment meter

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Energy companies banned from forcibility fitting prepayment meters

Greater protection introduced to protect vulnerable customers from forced prepayment meter practices

An old woman feels how warm her radiator is as she checks her energy bill

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Public want cheaper energy for the vulnerable

A survey by EDF has found 77% of Brits are in support of a social energy tariff for vulnerable and low-income households.

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Octopus Energy to buy Shell Energy– here’s what it means if you’re a customer

Octopus Energy has announced it plans to buy Shell's household business. What does it mean for you if you're a Shell Energy customer?

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Have you been overcharged by Direct Line?

One of the UK's largest insurers is set to pay £30 million compensation for overcharging on customer renewals. Find out if you're affected and how to claim.

An energy smart meter showing that the customer's weekly budget has been exceeded

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Energy bills to remain high this winter

The amount suppliers can charge for a unit of gas or electricity will fall slightly in October, but daily standing charges continue to rise.

Man trying to warm up by a radiator while going through his energy bill

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Over a third of households in England ‘facing higher energy bills this winter’

Despite an expected drop in the energy price cap, over a third of households in England are facing higher energy bills this winter, according to a new report.

Man looking at home energy efficiency app on his tablet

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Government ‘needs to help people cut their energy bills’

The Energy Savings Trust has said it is the government's responsibility to help people cut their energy bills.

An elderly man sitting on a sofa wearing lots of layers of clothing and gloves, with a cup of tea

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13m households can’t afford to turn the heating on

A Which? survey found 46% of people refused to turn their heating on during freezing temperatures last winter because of money worries.

Image of a man holding a smart meter showing how energy efficient his home is

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The elderly and digitally excluded to get money saving help on energy bills

Thousands of households to get extra support with ways to save money on their energy bills through a new government initiative