Bills

Image of a pot boiling on a gas cooker with a red arrow moving up and £'s next to it

Energy prices to rise from New Years Day

It’ll cost more to heat your home from New Years Day after Ofgem confirmed a rise in the energy price cap from 1 January

bills

Check you’re not shelling out too much! Shell Energy fined £1.4m for letting broadband and phone customers overpay

If you have broadband or a home phone with Shell Energy, check you’re not overpaying, as the company has been fined for failing to notify customers that their contracts were ending.

Image of a thermostat with piles of coins around it

bills

Energy bills set to rise by 5% in January

Energy bills are set to rise again next year - find out what it means for your household

bills

Ofgem launches consultation on standing charge

Ofgem is considering whether there's a better alternative to the standing charge on energy bills.

A woman working in a distribution warehouse doing a stocktake

bills

Millions of UK workers wouldn’t be able to cover an unexpected £300 bill

New research has revealed workers in insecure roles live in fear of losing their jobs and would struggle to cover unexpected expenses.

British Gas van parked on a residential street

bills

British Gas offering up to £250 free credit to struggling customers

British Gas has set aside £20m to help struggling prepayment customers get through the winter.

Light switches with a post-it note above them saying 'save energy!'

bills

How much can you really save by following the most popular energy-saving tips?

Find out how much difference following popular energy-saving tips will really make.

Engineer prepares to install an energy prepayment meter

bills

New prepayment meter rules come into force today – find out what it means for you

New rules come into force today (8 November) outlining the steps energy companies need to take before forcibly installing a prepayment meter.

A person tries to get warm by a radiator with a cup of tea

bills

South feels the cold as the fuel poverty divide in England narrows

The latest Fuel Poverty Risk Index from the Open Data Institute shows the highest year-on-year rises in fuel poverty have occurred in local authorities in the south east and south west of England.

Image of a woman sat over an electric heater warming her hands

bills

Half of vulnerable households worried about being cold this winter

A third of households with a vulnerable member living there say they can't afford to turn on their heating this winter. Find out what support is available