Platinum perfection! Money Wellness kicks off 2025 with Feefo’s top honour

2025 is off to a golden start for Money Wellness, as we’ve just won the Feefo 2025 Platinum Trusted Service Award, for the fourth year in a row.  

Since the awards were launched in 2014, Feefo has been spotlighting businesses that go above and beyond in delivering outstanding customer service. Winners are chosen based on real customer feedback.  

Feefo works with over 6,500 brands, providing valuable insights from verified reviews that help businesses to improve and grow. 

And let’s be clear, winning a Platinum award is no small achievement. To even be considered, a business must have earned the Gold Trusted Service award for three consecutive years.  

So, we are absolutely thrilled to be recognised with this prestigious honour for the fourth time! 

Why does this matter so much?  

Because customer reviews are everything. In fact, Feefo’s research shows that 96% of consumers rely on reviews in some way and 64% read them before making a purchase.  

Keeping our customers happy is at the heart of everything we do and this award is a testament to the relentless dedication and hard work of our team. 

As our CEO Lee McNeill said: “Receiving a Platinum Trusted Service Award from Feefo means a great deal to us because it's based entirely on genuine customer feedback. In today's challenging economic climate, we understand the importance of delivering exceptional value and service.  

“This award validates our team's dedication to truly listening to our customers and meeting their needs. Looking ahead to 2025, we remain committed to maintaining these high standards and continuing to put our customers first."  

Tony Wheble, CEO at Feefo, congratulated the winners, saying: “During these economically challenging times, it's inspiring to see companies like Money Wellness consistently going above and beyond for their customers. The Trusted Service Awards recognise businesses that don't just meet expectations – they exceed them.  

“These awards celebrate companies that gather genuine feedback and use it to deliver exceptional customer experiences. The dedication shown by this year's winners sets a benchmark for customer service excellence.” 

For Money Wellness, this is just the beginning of an exciting year ahead. Bring it on!